Privacy Policy

Dalma Auto Detailing Last Updated: February 18, 2026

At Dalma Auto Detailing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website (www.dalmaauto.com), contact us, or use our services.

By using our website or engaging with our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly: • Full name • Phone number • Email address • Vehicle information (make, model, year, color, condition) • Service preferences and appointment details • Payment information (processed securely through third-party providers) • Any additional information you share through contact forms, phone calls, emails, or in-person visits

Information Collected Automatically: • IP address and approximate geographic location • Browser type, version, and operating system • Device type (desktop, mobile, tablet) • Pages visited, time spent on each page, and navigation patterns • Referring website or source that directed you to our site • Cookies and similar tracking technologies (see Section 6)

1. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule, confirm, and manage service appointments • To provide, personalize, and improve our services • To communicate with you regarding bookings, quotes, follow-ups, and service updates • To process payments securely • To send promotional offers, seasonal specials, and company updates (only with your consent) • To respond to your questions, requests, and feedback • To analyze website traffic and improve user experience • To maintain internal records and business operations • To comply with applicable laws and legal obligations

1. How We Share Your Information

Dalma Auto Detailing does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

Service Providers: We work with trusted third-party vendors who assist with payment processing, appointment scheduling, email communications, and website analytics. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Legal Compliance: We may disclose your information if required by law, regulation, court order, or government request.

Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. You will be notified of any such change.

With Your Consent: We may share your information in other situations with your explicit permission.

1. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure payment processing through encrypted third-party platforms • Restricted access to personal data on a need-to-know basis • Regular review of our data collection, storage, and processing practices

While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including:

• Active customer records: retained for the duration of our business relationship and a reasonable period afterward for follow-up and warranty purposes • Financial and transaction records: retained as required by applicable tax and accounting laws • Website analytics data: retained in anonymized or aggregated form

You may request deletion of your personal data at any time (see Section 7).

1. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences and settings • Analyze website traffic and user behavior • Improve website functionality and performance • Deliver relevant content and promotions

Types of cookies we may use:

• Essential Cookies: Required for basic website functionality (e.g., navigation, form submissions) • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics) • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect your experience on our website.

1. Your Privacy Rights

California Residents (CCPA/CPRA): Under the California Consumer Privacy Act and the California Privacy Rights Act, you have the right to:

• Know what personal information we collect, use, and share • Request access to the specific personal information we hold about you • Request deletion of your personal information • Opt out of the sale or sharing of your personal information (we do not sell your data) • Correct inaccurate personal information • Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us using the information in Section 11. We will verify your identity and respond within 45 days of receiving your request.

1. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services. Dalma Auto Detailing is not responsible for the privacy practices, content, or security of these external sites. We encourage you to review their privacy policies before providing any personal information.

1. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 16, we will take immediate steps to delete that information.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.

We encourage you to review this policy periodically. Your continued use of our website or services after any changes are posted constitutes your acceptance of the updated policy.

1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Dalma Auto Detailing Orange County, California Email: [your email] Phone: [your phone number] Website: www.dalmaauto.com

We will do our best to respond to all inquiries within a reasonable timeframe.